Flash Seats FAQs
Getting Started

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  • What is Flash Seats?
  • How do I become a Flash Seats account holder?
  • Why is paperless ticketing better?
  • What type of card can I use?
  • How can I be sure my credit card will not be charged?
Entering the Venue

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  • How do I get into the arena?
  • Where can I enter the arena using Flash Seats?
  • What if I don’t have a credit card or a driver’s license?
  • What if I forget my credit card, can I still get into the event?
  • What if I don’t have an electronic ID on my account at the time of the event?
For Buyers

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  • How do I buy seats?
  • Is there a fee charged for buying seats on Flash Seats’ system?
  • Where do seats that are available come from?
  • Can I cancel or get a refund for a purchase?
  • How do I get my seats?
For Sellers

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  • I’m a rockets Season Ticket Holder. Can I use Flash Seats to sell my seats?
  • Why should I sell my seats on Flash Seats?
  • How do I place seats for sale?
  • Is there a fee to sell seats on Flash Seats’ system?
  • Which seats can I sell?
Transferring

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  • How do I transfer seats?
  • Is there a fee for transferring my seats?
  • How will I know when I have been transferred seats?
  • Once I have a Flash Seats account, do I have to accept the transfer every time?
  • Can seats be transferred to a person even if they don’t have a Flash Seats account?
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